Topic

Good and Bad practices in Negotiation

Topic Progress:

Good and Bad practices in Negotiation

Good Practice Bad Practice
Actively listen Interrupting
Question for clarification Attacking
Summarizing Blaming
Test Commitment Talking too much
Seeking and giving information Sarcasm
Encouraging two-way conversation Threats
State and plan your proposal- then summarize Taking it personally
Use the ‘if you……then we’ll principle Closed body language